Privacy Policy

Park N Party, LLC ("Park N Party," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website, reservation platform, communications, and related services.

By using our website, submitting information to us, creating a reservation, making a purchase, signing up for communications, or otherwise using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you make a reservation or purchase, contact us, submit a form, sign up for emails or text messages, respond to a survey, participate in a promotion, request customer support, or otherwise interact with our website or services.

Depending on how you interact with us, this information may include your name, email address, mailing address, telephone number, payment-related information, reservation details, vehicle-related information you provide, event-related information, communications with us, and any other information you choose to submit.

We may also automatically collect certain technical and usage information when you visit our website, including your IP address, browser type, device type, operating system, approximate location information derived from IP address, referring pages, pages viewed, date and time of visits, and general website interaction data.

How We Use Information

We may use the information we collect to process reservations and purchases, confirm and manage transactions, communicate with you about reservations and events, provide customer support, respond to inquiries, improve our website and services, detect fraud or misuse, maintain site security, administer promotions or surveys, send marketing communications where permitted by law, and comply with legal obligations.

We may also use your information to facilitate coordination between customers and Lot Owners where needed to fulfill a reservation, address a service issue, communicate arrival or operational information, or resolve a dispute.

Payment Information

We accept payments by credit card and may also offer digital payment options such as Venmo. Payment transactions are processed by third-party payment processors or payment service providers rather than directly by Park N Party.

We may receive limited transaction-related information from payment processors, such as payment status, partial account identifiers, billing-related details, and transaction metadata. Park N Party does not store full customer credit card information.

Payment processors and payment platforms operate under their own privacy policies and terms, and we encourage you to review those policies when using their services.

Text Messages and Chat Communications

If you provide your mobile phone number, we may send you transactional or service-related text messages relating to reservations, purchases, event information, customer service, account activity, or operational updates.

If we offer marketing text messages in the future, we will do so in accordance with applicable law and provide appropriate opt-out instructions.

We may also offer website chat or similar communication tools through third-party service providers, including Zoho SalesIQ or similar services, to assist with customer service, sales inquiries, and website support.

Text messages and chat communications may be facilitated by third-party communications providers. Message and data rates may apply depending on your carrier and plan. Even if you opt out of marketing communications, we may still send service-related communications as permitted by law.

Cookies, Analytics, and Tracking Technologies

We may use cookies, pixels, tags, scripts, session tools, and similar technologies to operate our website, remember preferences, understand website traffic, improve functionality, measure performance, and better understand how visitors interact with our website.

We use Google Analytics to help us understand website traffic and usage patterns. These tools may collect information such as IP address, device and browser information, referring pages, and interactions with our website.

You may be able to control certain cookies through your browser settings. Please note that disabling cookies or similar technologies may affect the functionality of some features of the website.

How We Share Information

We do not sell your personal information for money. We may share personal information with service providers, vendors, contractors, advisors, and business partners that help us operate our website, process payments, send communications, analyze traffic, provide customer support, detect fraud, maintain security, or otherwise support our business operations.

We may share reservation-related information with Lot Owners, operators, vendors, and related parties when reasonably necessary to fulfill a reservation, verify a customer, manage arrival or parking logistics, provide customer service, address operational issues, investigate misuse, enforce policies, or resolve disputes.

Reservation information shared with Lot Owners may include customer name, contact information, reservation details, vehicle information if provided, and other information reasonably necessary to fulfill the reservation or address related service issues.

We may also disclose information if required by law, legal process, court order, subpoena, or government request, or when we believe disclosure is reasonably necessary to protect our rights, property, safety, customers, Lot Owners, vendors, or others.

We may share information in connection with a merger, acquisition, financing, sale of assets, restructuring, or other business transaction involving all or part of our business.

Marketing Communications and Opt-Out

If you no longer wish to receive marketing emails from us, you may use the unsubscribe link included in the email.

If you no longer wish to receive marketing text messages from us, if offered, you may follow the opt-out instructions in the message or contact us directly. Even if you opt out of marketing communications, we may still send reservation confirmations, receipts, service messages, customer support responses, and other transactional or operational communications.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information. However, no method of transmitting data over the Internet, no electronic storage system, and no security procedure can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and financial records, resolve disputes, enforce agreements, investigate fraud, comply with legal obligations, and protect our legitimate business interests.

Third-Party Services and Links

Our website may contain links to third-party websites, payment platforms, mapping tools, analytics providers, communications providers, or other external services. Those third parties operate under their own terms and privacy policies, and Park N Party is not responsible for their content, security, or privacy practices.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website. If you believe a child has provided us personal information, please contact us so we can review and address the issue.

State Privacy Rights

Depending on your state of residence, you may have privacy rights under applicable law. These rights may include the right to request access to certain personal information, request deletion of personal information, request correction of inaccurate personal information, or exercise other rights provided by law.

If you wish to submit a privacy-related request, please contact us using the contact information below. We may take reasonable steps to verify your identity before responding to certain requests.

International Users

Park N Party is based in the United States. If you access our website or services from Canada or another country outside the United States, you understand that your information may be collected, transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

By using our website or services and providing information to us, you acknowledge that your information may be transferred to and processed in jurisdictions that may have privacy laws different from those of your home country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date below. Your continued use of the website after an updated Privacy Policy becomes effective signifies your acceptance of the revised policy to the extent permitted by law.

Effective Date: April 25, 2026

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us at info@parknparty.com or call (888) 926-7275.